Co-op News > April 2020 > Commitment to Employee & Customer Safety

Commitment to Employee & Customer Safety

Apr 02, 2020

April Agronomy Update

Changes Due to COVID-19

Spring planting season is always a crazy time for the Agronomy Division of Premier Cooperative.  This year we are dealing with the extra challenge of the pandemic virus COVID-19.  With safety a core value for us, the health and wellbeing of our employees, customers and the communities in which we live and work, will dictate how we conduct business this spring.  With this in mind, we have taken extra steps to help protect our customers and employees.

Customer Interactions

Our locations are open to employees and customers only. We are excluding outside venders, professional services and general visitors to help keep our team healthy and ready to serve you. We enjoy our typical walk-in customers and personal conversation, but under current COVID-19 conditions, minimizing face-to-face business will help limit the risk of community spread.
  • Please call or email orders to your appropriate agronomy center prior to arrival, then call when you arrive. We will have designated pick-up areas and bring the product to you.
  • We will continue to take care of our customers at our locations to provide the highest possible level of service.
  • On-farm Deliveries of Agronomy Products Will Continue.
  • Please call your location to schedule delivery or work with your agronomy location to accept deliveries when scheduled. The more advance notice we receive the better chance we will be able to meet your needs in a timely manner.
We will work with each customer to determine how they would like us to handle product delivery. Please describe where the product is to be dropped and allow the Premier employee to make the delivery alone. Provide your cell phone number in case of any follow up questions. If you must be present, we ask that you follow social distancing guidelines and limit conversation to essential discussions.

Please work with us as much as possible to refrain from non-essential face to face interactions.

picking up agronomy inputs at one of our locations

  • Please call ahead to your local Premier Agronomy Center and an employee will meet you at the designated loading area for assistance.
  • We are asking customers to stay in their vehicle and orders will be brought to you. Please work with us as much as possible to refrain from non-essential face to face interactions.
  • An invoice or bill of lading will be provided and loading of your vehicle can be done solely by Premier employee(s).

Product Supply and Availability

Our team is eager for the spring season. Product is stocked and plans are made. We are ready to help you get the job done as safely and timely as possible. We will be proactively reaching out for early deliveries to ensure you have the product when you need it. Customers are encouraged to take early delivery of their product before the rush is in full swing. Our sales staff has been encouraged to work with each customer individually to anticipate your in-season needs to help ensure we can meet them. We continue to keep a close eye on our supply and inventory needs.
We look forward to providing you with your agronomy inputs and needs for this coming season and appreciate your business. Thank you for your understanding and support this spring.
 

Ken Jahnke

Division Sales Manager
 

Check out our April crop production tips for a few reminders of items to check off your list!



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